Please select your product:
Getting Started Guides for Interwrite Software (PDF)
Interwrite Software for Windows
Interwrite Software for the Mac
| Windows | Microsoft Windows 98 SE, Me, 2000, XP, or NT 4.0 with Service
Pack 6 or later (NT: Serial Connection, only) 300 MHz or faster processor Internet Explorer 5.01 or greater 128 MB RAM (256 MB for Windows XP) 200 MB hard disk space is required CD-ROM drive (for installation) SVGA (800 X 600) or higher-Résolution monitor with minimum of 16-bit (65536) color Multimedia computer (speakers et microphone) recommended for Record et Playback USB et Bluetooth support only on Microsoft Windows 98 Second Edition, Me, 2000, XP Recommended system is Windows 2000 or Windows XP on a computer with a Pentium III processor et 256 MB RAM. |
|---|---|
| MacIntosh | OS X 10.3.9 or greater 400 MHz or faster processor 256 MB RAM 200 mB hard disk space is required CD-ROM (for installation) SVGA (800 x 600) or higher Résolution monitor with minimum of 16-bit color USB et Bluetooth only Recommended system is OS X 10.4 on a computer with a G4 867MHz processor, 384 MB RAM. |
Since adding Service Pack 2 to Windows XP, my Bluetooth connection does not work properly. How can I fix the problem?
Please read Bluetooth Connection Fix for Windows XP with Service Pack 2.
Why do I get warnings about the lack of a digital signature when I install the TDK device driver on my system?
Microsoft encourages hardware manufacturers to submit their drivers for testing with Windows. If Microsoft deems a driver is acceptable, it provides a digital signature that the manufacturer can include in his driver. Windows checks for the digital signature in a device driver et deals with it, based on the setting in the Control Panel/Systems/Hardware/Driver Signing option. You have the option of ignoring the presence or absence of a digital signature, being warned if a digital signature is absent from the driver you are trying to install, or blocking the installation of an unsigned driver. According to Microsoft, the default setting is Warn. The system will warn the user that the device driver being installed is not signed et give the user the option of going ahead with the installation, or canceling it.
The TDK Bluetooth device drivers are not signed. In addition, they set up a number of virtual COM ports on which the driver is installed. So, when the Driver Signing option is set to Warn, a warning will appear for the real COM port et for each virtual COM port the driver sets up.
You can remedy this situation either by accepting each warning et electing to install the driver, or by going into Control Panel/Systems/Hardware/Driver Signing et clicking on the Ignore radio button.
What is the maximum range for Interwrite Bluetooth devices?
The maximum range for Interwrite Bluetooth devices is approximately 10 meters (32 feet).
How many Bluetooth devices can you have running at once?
The maximum number of Bluetooth devices (Pads or Boards) active at one time is 7 for a single Bluetooth hub (transmitter/receiver).
Can multiple Bluetooth hubs be used on a single computer to increase the number of devices beyond 7?
No, only one hub can be used at a time with the computer. Additional wired (USB or Serial) devices can be added.
Is it possible to have Bluetooth et RF Interwrite devices working at the same time?
Yes, the Bluetooth et RF devices can work together.
Why are there different colored pens when you can choose the pen color from the InterWrite software menu?
There are different colored pens for two reasons: 1) You can set the software to auto-detect a pen change so that it will recognize the pen you are holding. 2) In dry-erase modes, the pen color indicates how the computer or printer recognizes that pen. In other words, if you have a red Expo dry-erase marker in a blue electronic pen, the computer et printer will recognize it as blue.
